Privacy Policy
Introduction:
This is the 2023 privacy policy for Fox Lloyd Jones Ltd (“Fox Lloyd Jones”).
We take our responsibility to protect the privacy and confidentiality of the personal information we collect/you provide us with seriously and take a proactive approach to ensure all reasonable commercial steps are taken to protect the privacy of users throughout their visiting experience on this website.
We are committed to complying with the UK General Protection Data Regulation (“UK GDPR”) including the Data Protection Act 2018 (“DPA”).
If you do not agree with any of the practices described in this policy then please do not submit any personal data to us.
This policy provides information on what data Fox Lloyd Jones collects, how we process that data, how we secure it and with whom we may share it. It will also inform you about your rights under UK GDPR.
Who We Are:
Fox Lloyd Jones is a company incorporated in England, Company Number: 4794141, Registered office: Carlton Tower, 34 St Paul's Street, Leeds, LS1 2QB, VAT Registration: 839102926
We are registered with the UK’s supervisory body which is the Information Commissioner's Office (“ICO”) https://ico.org.uk/. We also are regulated by the RICS for the provision of surveying services. This means we agree to uphold the RICS Rules of Conduct for Firms and all other applicable mandatory professional practice requirements of the RICS, which can be found at www.rics.org. As an RICS regulated firm we have committed to cooperating with the RICS in ensuring compliance with its standards.
Our website complies to all UK national laws and requirements for user privacy, and ensures your personal data is held:
- Lawfully and Transparently
The data has been obtained legitimately and does not have a negative effect on the individual and will not be used in a way they would not expect. - Limited for its purpose
The data has been collected for specified, explicit and legitimate purposes and not used in a way an individual would not expect. - Adequate and Necessary
The data collected/processed is relevant and not excessive in relation to the purpose for which it is held. Unnecessary data will not be collected or held. - Accurate
Personal data is kept up to date and all reasonable steps are taken to ensure any inaccurate data is rectified or deleted without delay. - Kept no longer than necessary
Only keeping personal data for the period necessary for processing or for legal/regulatory requirements. - Integrity and Confidence
Processed in a way that ensures personal data security and is protected against unauthorised processing, accidental loss or destruction to the best of our ability.
Collection of Information:
You may provide us with your personal data when completing the Enquiry Form on our website, on initial contact or upon the outset of our instruction.
This information may include your name, email address, contact number, the name of the company you work on behalf of (if any) and any additional information you choose to provide.
Information we Collect: Our website uses 'cookies' which are small files saved to the user’s computer hard drive to enable users to navigate around and (where appropriate) track, save and store information about the user’s interaction and usage of our website. This allows us to continually improve and make it more efficient to use on future visits. You can find our Cookie Policy here.
We use Third Party Google Analytics which will save a cookie to the user’s computer hard drive in order to track visitor usage, monitor user engagement and obtain anonymous data on patterns of the users who visit our website. It will not store, save or collect personal information. If you would like further information on this please read Google’s privacy policy.
How Will We Use the Information?
- To respond to your requests/interests/enquiry.
- To facilitate and fulfil our obligations of the work/information/service/contract in which you have asked us to complete/provide.
- To notify you of properties/updates/opportunities/products/services that for legitimate reasons we believe may be of interest to you at that time or that are similar to those you have already purchased, procured or enquired about. While we do not rely on consent to facilitate this marketing you have the right to opt out from receiving this contact at any time by emailing compliance@fljltd.co.uk.
- To offer the opportunity to tender for a contract that we legitimately believe you may be interested in pursuing.
- To keep you up to date with news from Fox Lloyd Jones that we legitimately believe you may be interested in.
- Where we need to comply with laws and regulations (Ex. Anti Money Laundering).
- To monitor the usage of our website, providing statistics to Third Parties/our website developer to enable us to continually improve the user experience by better understanding how users interact with it.
Our Lawful Basis to Process:
The principal function of FLJ’s Agency transactions is to match company property requirements in the open market with suitable buildings. This means that we use personal information in order for us to effectively conduct our business and to be able to offer you the best opportunities that we are aware of and that we honestly believe will be of interest to you based on the information you have provided to us or is known to us. You may receive notifications of properties available if you have contacted us previously regarding similar properties, or you have a requirement, and we believe you may be interested in an opportunity we are aware of and can present to you.
We will process under Contractual interests when instructed to provide advice or buy/let/sell/value properties on behalf of the data subject. Even if we haven’t yet got a contract with the individual, but they have asked us to start or complete an action as a first step (e.g. provide a quote). This means we process data in the leading up to, during the performance of, or post a contract to which the data subject is a party to in any capacity to fulfil our obligations under the contract we have been appointed to complete.
The principal function of FLJ’s Construction transactions and where personal data is collected and processed is under Contractual Interests. Our use of that information is subject to instructions, the law and the duty of confidentiality we owe to our clients.
We may also use personal data to provide the opportunity to tender for a contract that we legitimately believe the subject may be interested in pursuing.
Please note that we will not process your data under Legitimate interests if we believe your freedoms and/or rights would be affected.
We may need to collect and process personal information to ensure we meet our legal obligations, for example tax and Anti-Money Laundering compliance.
If we are unable to rely on legitimate interests or any other ground outlined in the GDPR to process your personal data, we will obtain consent from you.
You have the right to withdraw your consent to Fox Lloyd Jones processing your data at any time by emailing compliance@fljltd.co.uk. Please note that in doing so we will no longer have the ability to fulfil any requirements you have asked us for, or to provide any information that may be of benefit to you. Withdrawing your consent will not impact any processing we have carried out prior to your request to remove consent.
How Long Do We Keep your Personal Information?
We will keep your information for as long as we determine is reasonably necessary for legitimate business purposes, including insurance requirements and for the purpose for which it was obtained, and also to comply with any legal and regulatory obligations. We will then securely delete it.
Do We Share with Third Parties?
We will never sell your personal information to any third party.
We may share your information with our holding company and its subsidiaries.
We may share your information with Third Parties where required to ensure we complete our contract and service to you. These include:
- Fox Lloyd Jones employees to complete their daily work, including consultants, suppliers and sub-contractors employed by Fox Lloyd Jones for the performance of any contract we enter into with you/them.
- Any organisations that are used to aid and perform our role including but not limited to our IT service provider, Accounts, Human Resources and our third party website hosting provide.
- Marketing platforms and email marketing providers.
- Any Third Party that you give us permission to share with.
- Only with your consent, to third parties who may wish to contact you with services/products they offer that may be of interest to you.
- To obtain credit checks.
- To fulfil a subject access request.
- When under legal duty or have a legal obligation to comply with any Companies, Government Authorities or Bodies that require it to detect and prevent any criminal activity in any capacity including fraud, money laundering and credit risk reduction.
- Should we ever sell any or all of our business/assets we may disclose your personal data to the prospective buyer.
- Should we ever buy another business/assets we may disclose your personal data to the prospective seller.
Safety and Security:
Fox Lloyd Jones takes our responsibility to secure the electronic personal and company data that we hold seriously and have strict internal IT policies, controls, system protection and infrastructure in place to protect against data subjects personal data from loss, accidental destruction, misuse or from being accessed, altered or disclosed by unauthorised persons, except by employees in the proper performance of their duties.
Please note whilst security is at the forefront of our strive to protecting data and we will do our best to protect it, we regret and acknowledge that the transmission of data via the Internet is not 100% secure, therefore the transmission is at your own risk. However we continue to do all we can to keep our website protection up to date and monitor all our systems.
Your Rights:
GDPR provides you with rights to protect your personal information:
- The right to access your data
- The right to rectify any personal data held by Fox Lloyd Jones
- The right to erase any personal data Fox Lloyd Jones no longer as a legitimate purpose to process. (Please note that in some circumstances we may need to keep some details for legal and/or regulatory compliance.)
- The right to object to Fox Lloyd Jones from processing your data that it does not have a legal or contractual obligation to process
- The right to ask us to stop processing data for a period of time if the data is inaccurate or, there is a dispute about whether or not your interests override our legitimate grounds for processing.
- The right to have your data transferred to a third party in a structured, commonly used electronic format.
This is only legally applicable to data provided with your consent or under a contract. To ask Fox Lloyd Jones to take any of the above steps, the individual should send a request - The right to prevent wholly automated decisions involving your data (without human involvement), however Fox Lloyd Jones does not use wholly automated decision making at any time.
If you wish to proceed with any of the above then please email compliance@fljltd.co.uk.
If you have any complaints about our use of your personal data then please do contact us. You have the right to report any concerns you may have to the UK’s supervisory authority which is the ICO (https://ico.org.uk/)
External Links:
www.fljltd.co.uk may contain links to other websites where we look to only include quality, safe and relevant external links. Users are advised to adopt a policy of caution before clicking any external web links mentioned within. We cannot guarantee or verify the contents of any externally linked website despite our best efforts.
Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Please note this privacy policy is only applicable to the website for Fox Lloyd Jones.
Changes to This Privacy Notice:
We may update this notice from time to time, it is your responsibility to check back on this page for regular updates and to take notice of any changes we have made.
Contact Details and Further Information:
This policy was last reviewed in January 2023.
If you have any queries in relation to this privacy policy please contact compliance@fljltd.co.uk.